Privacy Policy
1. Privacy Policy and what does it cover?
We at Samaira Web Solutions Pvt. Ltd. want you to understand what information we
collect, and how we use and share it. That’s why we encourage you to read our
Privacy Policy.
In the Privacy Policy, we explain how we collect, use, share, retain and transfer
information. We also let you know your rights.
2. What Products does this policy cover?
This policy describes the information we, Our Platforms, Inc., process to provide Our
Products. Our Products, which we also call "Products," include:
a. Samaira Mobile Apps
b. Samaria Websites
c. Official Whatsapp (Samaira and Onboard Vendors)
d. Vendor shops
e. Marketplace
f. Business Tools
g. Social Media (Samaira and Onboard Vendors)
The information we collect and process about you depends on how you use our
Products. For example, we collect different information if you sell Grocery on
Marketplace than if you advertise on our website, Apps and social media. When you
use our Products, we collect some information about you even if you don’t have an
account.
Here's the information we collect:
a. Your activity and information you provide
b. Customers, Friends, followers and other connections
c. App, browser and device information
d. Information from partners, vendors and other third parties
e. The full URLs clickstream too, through and from our platforms; date and time,
cookies, the content you searched, page response time, scrolling, clicks etc.
f. We automatically collect purchases or content use history, which we sometime
aggregate with similar information from other customers to create features
such as Best Sellers, Top Rated etc.
3. What if you don’t let us collect certain information?
Some information is required for our Products to work. Other information is optional,
but without it, the quality of your experience might be affected.
4. How do we collect your information?
a. From you directly and through our website and Mobile apps.: We may collect
information when you visit any of our platform not limited to Website or
Mobile apps. The data we collect depends on the context of your interaction
with our platforms.
b. Through business interaction: We may collect information through business
interaction with you or your employee or contractor.
c. From other sources: We may receive information from other sources, such as
public databases; joint marketing partners; Social media platforms; or other
third parties such as:
i. Updated delivery and address from our carriers or other third parties,
which we use to correct our records and deliver your next purchase or
communication more easily.
ii. Information about your interactions with the product and services
offered by our subsidiaries.
5. How do we use your information?
a. We use information we collect to provide a personalized experience to you,
including ads, along with the other purposes we explain in detail below. For
some of these purposes, we use information across our products and across
your devices. The information we use for these purposes is automatically
processed by our systems. But in some cases, we also use manual review to
access and review your information.
b. To provide, personalize and improve our Products
c. To promote safety, security and integrity
d. To provide measurement, analytics and business services
e. To communicate with you
f. To research and innovate for social good
g. How is your information shared on our Products or with integrated partners?
h. People and accounts you share and communicate with
i. Content others share or reshare about you
j. Public content
k. With integrated partners
l. How do we share information with third parties
m. Advertisers and Audience Network publishers
n. Partners who use our analytics services
o. Partners who offer goods or services on our Products and commerce services
platforms
p. Integrated partners
q. Marketing vendors
r. Service providers
s. External researchers
6. How can you manage or delete your information and exercise your rights?
We offer you a variety of tools to view, manage, download and delete your
information below. You can also manage your information by visiting the settings of
the Products you use. You may also have other privacy rights under applicable laws.
7. How long do we keep your information?
We keep information as long as we need it to provide our Products, comply with legal
obligations or protect our or others interests. We decide how long we need
information on a case-by-case basis.
8. How do we transfer information?
a. Because we are a global, with users, partners and employees around
the world, transfers are necessary for a variety of reasons.
b. Where is information transferred?
Your information will be transferred or transmitted to, or stored and processed in:
Places we have infrastructure or data centers, including the India, and United
States, among others
Countries where our Company Products are available
Other countries where our partners, vendors, service providers and other third
parties are located outside of the country where you live, for purposes as
described in this Policy.
9. How do we safeguard your information?
We rely on appropriate mechanisms for international data transfers. We also
make sure that appropriate safeguards are in place whenever we transfer your
information. For example, we encrypt your information when it’s in transit
over public networks to protect it from unauthorized access.
10. Links to third party sites, apps and social media
Our site (platforms) may time to time, contain links to and from other third-
party websites and mobile apps. Please note if you follow any like to third
party website then their policy will apply.
11. Sharing of personal information
a. We do not share your personal information without your consent other
then:
To comply with laws or to respond to lawful requests and legal
process;
With the third parties who work on our behalf provided such third
parties adhere to the data protection principles set out in the IT Act and
other applicable legislations;
In an emergency, including to protect the personal safety of any
person; and
For the purpose of business deal: involving a sale or transfer of all or
part of our business or assets.
12. How will you know the policy has changed?
We'll notify you before we make material changes to this Policy. You’ll have the
opportunity to review the revised Policy before you choose to continue using our
Products.
13. Newsletter
Following your subscription to our newsletter, your email address is used for our
advertising purposes until you cancel the newsletter.
14. How to contact us with questions?
If you have questions about this Policy or have questions, complaints or requests
regarding your information, you can contact us as described below.
Samaira Web Solutions Pvt Ltd ,
Shop No UGF-12, Designarch commericial, Surajpur Site-C, Greater Noida
UP-201306
Email Info@swsind.com or Watsapp @ +91 8287564276